Value Point

Support

After Hours

Our after-hour service guarantees that clients get help even when they are closed and require assistance for extended hours. Our 24/7 IT support team is here to assist with all demands for IT with a consistent level of experience and skilled help, whether at night, on weekends or on public holidays.

01

Catch & Dispatch

Our after-hour service ensures swift catch and dispatch of IT issues, providing round-the-clock assistance to clients.

02

Ticket Creation

Our 24/7 IT support team promptly creates tickets to address client concerns, ensuring no issue goes unresolved.

03

Patch Management

Trust our experienced team for seamless patch management, guaranteeing your systems are up-to-date and secure at all times.

04

Software Deployment

Count on us for efficient software deployment, whether it’s day or night, weekend, or holiday.

05

Email Configuration

Our experts handle email configuration with precision, ensuring seamless communication for your business, even during off-hours.

06

Inventory Report

Receive comprehensive inventory reports, anytime, anywhere, courtesy of our dedicated support team.

07

Reporting

Rest assured with accurate SLA reporting, demonstrating our commitment to meeting service level agreements consistently.

08

Server Support

Depend on our 24/7 server support for reliable assistance in maintaining the health and functionality of your servers.

09

Domain User Management

Leave domain user management to us, ensuring smooth user access and security round the clock.